Welcome to ZeroCloak. Before purchasing any of our AI-powered traffic protection, fraud detection, or campaign optimization services, we strongly encourage you to carefully review this Refund Policy. By using our services, you agree to this Refund Policy in full.
ZeroCloak operates under a strict no-refund policy. Once a subscription, license, or service is purchased, the payment is non-refundable under any circumstances. This applies to all payment methods, including credit card, debit card, bank transfer, cryptocurrency, and third-party payment providers.
This policy is necessary to protect our proprietary systems, AI algorithms, and infrastructure, and to ensure consistent service for all users.
Upon successful payment, access to the purchased service or subscription is granted immediately. Users are responsible for reviewing plan features and limitations before making a purchase. Once access is provided, no refunds will be issued, whether the service is used partially or not used at all.
Subscriptions renew automatically unless canceled prior to the renewal date. All renewal payments are also non-refundable.
If a free trial or demo is offered, it is provided solely for evaluation purposes. Users should use this period to determine suitability. Any upgrade from a trial or demo to a paid plan is considered a final purchase and is non-refundable.
While ZeroCloak strives to maintain stable and reliable services, technical issues may occasionally occur. Our support team will assist in resolving such issues. However, technical difficulties do not entitle the user to any refund or partial refund.
ZeroCloak reserves the right to suspend or terminate accounts that violate our Terms of Service, engage in misuse, fraud, or illegal activity. No refunds will be provided in such cases.
ZeroCloak may update pricing or plan features at any time. Payments made prior to any change remain non-refundable. Users who upgrade or downgrade plans remain subject to this no-refund policy.
Some services may rely on third-party providers. ZeroCloak is not responsible for third-party service failures or downtime, and payments for such services remain non-refundable.
Users may cancel their subscription at any time. Cancellation only prevents future billing and does not entitle the user to a refund for any previous or current billing period. Access will continue until the end of the paid term.
This no-refund policy applies to all users without exception, regardless of plan type, usage level, or reason for request, including dissatisfaction, change of mind, or failure to use the service.
Although refunds are not provided, ZeroCloak is committed to supporting its users. Our support team is available to assist with setup, configuration, and troubleshooting to ensure optimal use of the platform.
By purchasing any product or service from ZeroCloak, you acknowledge and agree that all payments are final and non-refundable. If you do not agree to this policy, you should not proceed with a purchase.
ZeroCloak reserves the right to modify this Refund Policy at any time without prior notice. Continued use of the service after changes are posted constitutes acceptance of the updated policy.
This Refund Policy exists to ensure transparency, fairness, and the long-term stability of ZeroCloak’s services.