Refund Policy

Welcome to ZeroCloak. Before purchasing any of our AI-powered traffic protection, fraud detection, or campaign optimization services, we strongly encourage you to carefully review our Refund Policy. By using our services, you agree to this Refund Policy in full.

1. No Refund Policy

ZeroCloak operates under a strict no-refund policy. Once you purchase any subscription, license, or service, the payment is non-refundable under any circumstances. This applies to all payment methods, including credit card, debit card, bank transfer, cryptocurrency, or any third-party payment provider.

This policy ensures that our platform can maintain consistent service, protect our AI algorithms, and continue offering high-quality traffic protection and campaign optimization solutions. The non-refundable nature of payments is essential to maintain the integrity, reliability, and security of our services for all users.

2. Service Access and Subscription Activation

Upon successful payment, access to the purchased service, plan, or subscription is granted immediately. Users are responsible for reviewing the features, limitations, and specifications of each plan prior to purchase. Once access is provided, no refund will be issued, regardless of whether the user fully utilizes or partially uses the service.

Subscriptions renew automatically at the end of the billing cycle unless canceled by the user. All recurring payments are also non-refundable.

3. Trial or Demo Versions

If a free trial or demo version is offered, it is provided as-is for evaluation purposes. Users must utilize the trial period to assess whether the platform meets their needs. Any upgrade to a paid subscription following the trial period will be considered a separate purchase, which is non-refundable.

4. Technical Issues

While ZeroCloak takes all reasonable measures to ensure platform stability and uptime, technical issues may arise. Reporting technical issues promptly to our support team is essential. We provide assistance and troubleshooting for any technical problem. However, encountering technical issues does not entitle the user to a refund.

5. Account Termination or Suspension

ZeroCloak reserves the right to terminate or suspend user accounts in cases of policy violations, fraud, misuse, or illegal activity. Refunds will not be issued under these circumstances. Users are responsible for adhering to our Terms of Service and policies to maintain uninterrupted access to the platform.

6. Changes to Pricing or Plans

ZeroCloak may update pricing, features, or plans from time to time. Any payment made prior to the change remains non-refundable. Users who upgrade or downgrade their plans will continue under the non-refundable terms applicable to the new plan.

7. Third-Party Services

Certain ZeroCloak services may involve third-party integrations or partnerships. Payments for third-party services, add-ons, or plugins are also non-refundable, even if the third-party service provider fails to deliver or experiences downtime.

8. Cancellation Policy

Users may cancel their subscription at any time. However, cancellation does not entitle the user to a refund for previously paid periods. Upon cancellation, access to the services will continue until the end of the current billing cycle.

9. No Exceptions

This no-refund policy applies universally to all users, regardless of plan type, geographic location, or reason for request. Requests for refunds due to dissatisfaction, change of mind, failure to use the service, or any other reason will not be honored.

10. Support and Assistance

While we do not provide refunds, ZeroCloak is committed to helping all customers maximize their experience. Our support team is available to address questions, provide guidance, and ensure users receive full value from their purchased plan. Users are encouraged to reach out with any issues or concerns.

11. Contact for Questions

If you have questions regarding this Refund Policy, please contact us at:

• Email: support@zerocloak.com
• Phone: +000 (123) 456 889
• Address: 55 Main Street, 2nd Block, Melbourne, Australia

12. Agreement to No Refund Policy

By purchasing any product, subscription, or service from ZeroCloak, you expressly acknowledge and agree that all payments are final and non-refundable. If you do not agree to this policy, you should not proceed with any purchase.

13. Policy Updates

ZeroCloak reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of our services following updates constitutes acceptance of the revised policy. Users are encouraged to periodically review this page to stay informed about any changes.

In conclusion, this Refund Policy is designed to maintain the integrity, security, and high-quality service of ZeroCloak. All users are bound by these terms upon purchase. Our goal is to provide exceptional AI-powered traffic protection and campaign optimization services while ensuring fairness, transparency, and clear expectations regarding payments and refunds.